If you notice any issues, such as changes in water quality, check that the brine tank is filled with salt and that the system has proper water pressure. For any other concerns, don’t hesitate to reach out to our team using the contact information below.

The Hydronex iGen C self-cleans every two weeks, so you never have to worry about manually cleaning the system. This process ensures that your system stays in optimal condition, delivering high-quality water without any intervention needed.

Ensure that all manuals and warranty documentation related to your Hydronex iGen C system are stored in a secure location for easy reference. These documents are crucial for troubleshooting, maintenance, and warranty claims should the need arise.

Your system relies on salt to recharge its water-softening capabilities. The salt in your brine tank should be checked every 2-3 months. If the levels are low, be sure to replenish the tank with the recommended salt, which you can find here. For longer intervals, you can add multiple bags at once.

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If you would like to sign up for hassle-free quarterly salt refills please contact us using the button below the video. 

Watch the video below for a step-by-step guide on how to replace your salt.