Your water cooler delivers hot and cold water on demand, filtered through a 5-stage reverse osmosis system, enhanced with UV sterilization and remineralization. Designed for high-use environments and effortless operation.

If you’re currently enrolled in our Monthly Rental Plan, here’s what your plan includes:

• Full coverage of parts, labor, and service calls
• Annual filter and UV bulb replacement at no added cost
• System performance checks and water testing
• Responsive customer support for any troubleshooting needs
• No-cost unit replacement in the event of non-repairable failure

 

You do not need to worry about maintenance—we handle it all so you can focus on enjoying clean, great-tasting water. Need service? Contact us using the info below and include your rental account details.

If you purchased your unit outright, you’re covered under our Limited Lifetime Warranty. For maximum protection and upkeep, we also offer an optional Annual Service Plan at $180/year, which includes:

• Filter and UV bulb replacement
• System performance inspection
• Water quality testing
• Priority supportInterested in the service plan? Use the button below to enroll.

 Email: support@hydrality.com
 Phone: (305) 555‑0193

 

Please have your unit serial number or rental account name ready when contacting us.